Subscribe & Save
Subscribe & Save 10%
with Automatic Reordering!
By subscribing for automatic reordering with our Subscribe & Save feature, you will automatically save 10% off our advertised prices.
Choose your Products & Frequency
Choose your products from the product pages. You can choose to order now and subscribe for later, or select the "Save to my account" link (once you select your delivery frequency) to save to your account to purchase automatically at a later date.
You will receive an up-front 10% Subscribe & Save discount on your current order, as well as all subsequent Subscribe & Save orders. Please note that prices may increase or decrease from delivery to delivery.
Higher Loyalty Discounts will Apply
If you're a top tier loyalty member and your discount is higher than the Subscribe & Save discount, your loyalty discount will apply instead. Please note that these discounts do not combine, you receive the higher of the two.
Cancel or Modify at Any Time
It's easy to change any of your Subscribe & Save subscriptions! Simply log into your account and visit the Subscribe & Save Subscriptions area to change delivery frequency, next delivery date or remove a subscription altogether. Our team is available to assist you at any time. Please note that if you cancel any subscription, you will lose the higher renewal discount.
Auto-apply Z Points
You can choose to automatically apply any Z Points in your account as an additional discount to your order. Plus, you'll be earning Z Points with every Subscribe & Save order. You can use these points as a discount on any future orders.
Club Z Perks
If you're a Club Z member, you'll get 10% off Club Z prices plus all the usual perks including free shipping and a higher Z Points earning rate! After your membership ends, you will receive the discount off standard prices.
Subscribe & Save Free Delivery
Free delivery is available to active Club Z members and on all Subscribe & Save orders that total $149 or more (after the Subscribe & Save discount). If you are not a Club Z member, you can easily adjust your subscriptions so they ship together and meet the minimum free shipping threshold. Smaller orders will incur standard delivery charges.
Want to know more? Visit the Subscribe & Save Information Page
Frequently Asked Questions
Managing my Product Subscriptions
How do I manage my Subscribe & Save orders?
How do I add a new product subscription?
Find the product on our website and visit the product page. Select the "Subscribe & Save" option (just below the prices) and select the options accordingly.
How do I cancel my Subscribe & Save subscriptions?
In your account's
Subscribe & Save Subscriptions area, click on "Remove" for any of the products that you want to remove. Upon confirmation, this will permanently remove this subscription.
How do I change the quantity, frequency, flavours or next dispatch date of my subscriptions?
Visit your account area and click on the
Subscribe & Save Subscriptions link in the menu to manage your existing subscriptions. Scroll down to your products and select the "Update" button to make any changes.
Can I subscribe to a product without making a purchase immediately?
You sure can. When you're on the product page, select the option "Save to account without adding to cart". Once done, click on the "Save Subscription" button next to the "Add to Cart" button.
Will I be reminded of any upcoming subscription orders?
Yes, we will send you an email and SMS reminder several days before your next order. At that time you can modify, delay or cancel your order before it is confirmed.
Delivery
How much is shipping?
Shipping is the same as if you order on our website. Orders $149 or more after discount are shipped free. Smaller orders will attract our standard delivery fee of $9.99. All Club Z orders are shipped for free.
Do Club Z members still get free shipping?
Yes, as a Club Z member you will enjoy all the member benefits, including free shipping on all subscription orders.
How do I change the delivery address for my subscription orders?
In your account, visit your
Address Book
and update the default shipping address to your desired delivery location.
Product Prices and Other Discounts
Will the product prices change?
While we rarely change our pricing, prices can go up or down and you are automatically charged based on the current product price at the time that your order is created. You can see the current prices in your account at any time.
Can you combine the Subscribe & Save discount with other discounts?
The Subscribe & Save discount will combine with the Club Z discount. However, it will not combine with any other discounts. Please note that if your loyalty discount is higher than the Subscribe & Save discount, you will receive the higher loyalty discount instead.
Z Points
Can I apply my Z Points as an additional discount to my Subscribe & Save orders?
Yes! If you choose to automatically apply Z Points, these will be applied as an additional discount to your orders in the same way that they would be applied on our website. You can choose this option in your account's
Subscribe & Save Subscriptions area
Will I earn Z Points on my Subscribe & Save orders?
Yes! You will earn at the same rate as if you were ordering on the website.
Payment
What payment methods are accepted for subscription orders?
We accept VISA, Mastercard and American Express only. Other payment methods are unavailable for Subscribe & Save orders.
How do I change the card to pay for my subscription orders?
In your account area, visit the
My Credit Cards
area and set the default card to your preferred card to use.
Are there any membership fees for Subscribe & Save?
None whatsoever. As a subscriber, we give you our highest discounts off all products so you save even more!
