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This also allows you to maintain product freshness in unopened items. With larger sizes, you can also mix flavours to keep things interesting and get better value per kg.
PROTEIN WORTH GETTING EXCITED ABOUT
We’ve reimagined whey protein isolate so it tastes and performs like something you’ll actually look forward to.
It’s developed in-house by a team that cares just as much about flavour as performance, because there’s no reason you should have to sacrifice great taste for solid nutrition.
WHY AMINO Z WPI?
• 26g+ protein per serve.
• Naturally sweetened with thaumatin. A naturally derived sweetener with no weird aftertaste.
• 25+ flavours with new drops released regularly.
FLAVOURS
Aussie Choc Malt: We threw it right back to childhood with this one. Think back to that choc malt drink you had after school. Classic. Lightly sweet and malty, with soft milk chocolate notes to balance it out. Sweetness Scale: 3/5 Medium.
Banana: Ripe banana flavour with a soft, creamy finish. Comforting, familiar, and not overly sweet. Sweetness Scale: 3/5 Medium.
Brazilian Chocolate (Brigadeiro): Inspired by the classic Brazilian dessert found at parties and celebrations. Velvety chocolate layered with caramelised condensed milk notes. Rich, smooth, and dangerously easy to drink. Sweetness Scale: 4/5 Medium–high.
Brown Sugar Milk Tea: Deep caramelised sweetness with Assam tea notes. Rich, aromatic, and perfectly balanced with molasses warmth. Sweetness Scale: 4/5 Medium–high.
Caramelised Dutch Cookie: Warm caramelised cookie flavour with soft cinnamon spice through the finish. Think speculaas, but smoother and less intense on the gingerbread flavour. Sweetness Scale: 3/5 Medium.
Choc Cherry Delight: Rich dark chocolate with sweet cherry and a very subtle coconut finish. Nostalgic, indulgent, and effortlessly moreish. Sweetness Scale: 4/5 Medium–high.
Chocolate Honeycomb: Milk chocolate paired with sweet honeycomb notes and a velvety texture. Rich, playful, and dessert-leaning without going overboard. Sweetness Scale: 4/5 Medium–high.
Chocolate: Smooth, velvety chocolate with clear cocoa depth. Balanced sweetness without being over the top. Sweetness Scale: 4/5 Medium–high.
Coconut (Buko) Shake: Lightly sweet coconut milk inspired by classic street-market coconut shakes in Manila. Creamy, nutty, and refreshing. Sweetness Scale: 3/5 Medium.
Cookies & Cream Ice Cream: Creamy vanilla loaded with Australian-made chocolate cookie pieces and dark cocoa notes. Thicker, richer, and properly indulgent. Sweetness Scale: 3/5 Medium.
Crème Caramel: Layered toffee and butterscotch flavours with a creamy base and a subtle touch of salt. Rich, balanced, and quietly indulgent. Sweetness Scale: 4/5 Medium–high.
Dark Chocolate: Rich cocoa flavour with lower sweetness and a smooth, bittersweet finish. Bold, refined, and undeniably dark chocolate. Sweetness Scale: 3/5 Medium.
Durian King: Custardy and creamy with a light durian presence. Update (19/01/26): We’re continuing R&D to dial up the signature sulphur notes based on customer feedback. Sweetness Scale: 4/5 Medium–high.
Earl Grey Milk Tea: A bergamot-forward black tea with a smooth, milky base. Elegant, balanced, and a genuine standout. Sweetness Scale: 4/5 Medium–high.
Hojicha Latte: Authentic roasted hojicha from Kyoto with mellow, umami depth. Creamy, lightly sweet, and beautifully smooth. Sweetness Scale: 3/5 Medium.
Iced Coffee: Robust coffee notes rounded out with milk and a hint of vanilla. Smooth, balanced, and café worthy. Sweetness Scale: 3/5 Medium.
Indulgent White Chocolate: Buttery white chocolate with hints of caramel and vanilla. Smooth, lightly sweet, and well balanced. Sweetness Scale: 4/5 Medium–high.
Korean Melon Popsicle: Inspired by one of Korea’s most iconic ice cream flavours, this one stays true to what made it famous. Refreshing on the first sip, then it settles into a smooth, creamy finish that’s just a little more indulgent than you’d expect. Sweetness Scale: 4/5 Medium–High.
Mango Milk: Sweet, sun-ripened mango flavours layered into a smooth, milky base. The Carabao mango finish is juicy and sweet, just like biting into a perfectly ripe mango. Sweetness Scale: 4/5 Medium–high.
Matcha Latte: Earthy matcha balanced with a smooth, milky base. Clean, comforting, and properly matcha-forward. Sweetness Scale: 3/5 Medium.
Mint Choc Chip: Cool peppermint meets creamy milk chocolate. Fresh, smooth, and exactly how the classic combo should taste. Sweetness Scale: 4/5 Medium–high.
Pandan & Coconut: Sweet, lightly grassy pandan blended with gentle coconut creaminess. Smooth, tropical, and quietly addictive. Sweetness Scale: 3/5 Medium.
Signature Milk Tea: Creamy milk tea with soft, aromatic black tea through the finish. Familiar, refined, and quietly addictive. Sweetness Scale: 3/5 Medium.
Smooth Milk Chocolate: Lighter and gentler than our regular chocolate. Mellow, easy-going, and smooth. Sweetness Scale: 3/5 Medium.
Strawberry: Creamy strawberry with soft vanilla through the finish. Light, nostalgic, and easy to drink. Sweetness Scale: 3/5 Medium.
Taro Milk: A smooth vanilla-milk base balanced with subtle nutty notes and the signature mellow starchiness of taro. Inspired by the creamy taro drinks and desserts we fell in love with. Sweetness Scale: 3/5 Medium.
Unflavoured: Clean, neutral and versatile. Perfect for smoothies, cooking, or anywhere you want protein without flavour interference. Sweetness Scale: 1/5 Very low.
Vanilla Creamy: Classic vanilla ice-cream vibes with a smooth, rounded finish. Softly sweet and effortlessly easy to drink. Sweetness Scale: 3/5 Medium.
Vanilla Custard: A creamy, softly sweet, rounded flavour with warm vanilla notes and gentle dairy richness. Sweetness Scale: 3/5 Medium.
Vanilla Malt Milk: Light vanilla and milk flavours paired with rich, sweet malty notes, a true nod to the classic old-school milkshake. Sweetness Scale: 4/5 Medium–high.
Below we have answered some commonly asked questions about this product.
How is this whey protein isolate protein different to other whey proteins?
Whey protein can come in various forms, most commonly whey protein isolate (WPI) and whey protein concentrate (WPC). Whey protein isolate is a very high quality form of whey protein which undergoes additional processing relative to whey protein concentrate. This results in a higher protein percentage and a lower fat and carbohydrate percentage. WPI is a superior protein to be consuming post-workout to help facilitate recovery and muscle growth for this reason. It is also more expensive than its WPC counterpart.
Many whey proteins contain either WPC, or a blend between WPI and WPC. These other whey proteins are not of an equivalent quality. Simply look at the nutritional panel to see what type of whey protein(s) are used in the product.
What does the research show for whey protein supplementation?
1. A 2017 double-blind crossover study found that "whey protein supplementation enhances whole-body anabolism, and may improve acute recovery of exercise performance after a strenuous bout of resistance exercise." [1]
2. Whey protein has been found to assist in muscular recovery and performance improvements in resistance training individuals. [2]
[1] West DWD, Abou Sawan S, Mazzulla M, Williamson E, Moore DR. Whey Protein Supplementation Enhances Whole Body Protein Metabolism and Performance Recovery after Resistance Exercise: A Double-Blind Crossover Study. Nutrients. 2017 Jul 11;9(7):735. DOI: 10.3390/nu9070735. PMID: 28696380; PMCID: PMC5537849.
[2] Cintineo HP, Arent MA, Antonio J, Arent SM. Effects of Protein Supplementation on Performance and Recovery in Resistance and Endurance Training. Front Nutr. 2018 Sep 11;5:83. DOI: 10.3389/fnut.2018.00083. PMID: 30255023; PMCID: PMC6142015.
Do I need to use exactly 250mL of water (or other liquid) with one serving size?
Although this is our recommended serving suggestion for optimal flavour and texture, this is certainly not necessary. If you prefer a thicker consistency and stronger flavour, you can reduce the liquid component. Alternatively if you prefer a weaker taste, you can increase the total amount of liquid. The 250mL of liquid is to be used as a guide.
What is the amino acid profile or content of WPI?
Below is the amino acid profile per 100g of protein (unflavored):
Alanine: 5500mg
Arginine: 2200mg
Aspartic Acid: 12100mg
Cysteine: 2400mg
Glutamic Acid: 19200mg
Glycine: 1700mg
Histidine: 1800mg
Isoleucine: 7300mg
Leucine: 11400mg
Lysine: 10800mg
Methionine: 2400mg
Phenylalanine: 3200mg
Proline: 6500mg
Serine: 5000mg
Threonine: 7700mg
Tryptophan: 2100mg
Tyrosine: 3000mg
Valine: 6400mg
Is Amino Z Whey Protein Isolate halal certified?
The primary raw material, whey protein isolate, has been halal-certified. However, the final product has not been halal-certified by a third party.
What type of rennet is used in the WPI?
The rennet used in the whey protein isolate is microbial. No animal rennet is used.
Why is this product so much cheaper than similar products on the market?
Many other brands incur a high degree of costs associated with producing products. It is not uncommon for a product to be produced by a third-party manufacturer and then shipped (or imported) to a wholesaler. The wholesaler then sells to a retail store, who on-sells to the customer. The end result is that often four separate businesses are taking profits at each stage (the brand itself, the manufacturer, the wholesaler and the retailer).
We take a very different approach which allows us to keep our cost structure down and we pass those savings on to you, without sacrificing product quality.
We have our own purpose-built manufacturing plant located in Sydney Australia and we sell directly to you. This eliminates all additional parties from the process, thereby eliminating a lot of unnecessary costs.
The significant cost savings we incur allow us to invest into high quality ingredients while still offering a significantly cheaper final product.
I haven't tried this product before. What if I don't like it?
Because we manufacture this product ourselves, we believe that the onus is on us to produce a high quality product that you're going to love.
That's why we have our 110% Guarantee. Basically if you try it and you don't love it, just reach out to us. You can receive a 110% store credit, or a full refund.
| Per 33g Serve | Per 100g | |
| Energy | 533 kJ | 1615 kJ |
| Energy (Calories) | 127.5 cal | 386.4 cal |
| Protein | 29.7 g | 90 g |
| Fat, total | 0.3 g | 1 g |
| - Saturated | 0.2 g | 0.7 g |
| Carbohydrate | 0.4 g | 1.2 g |
| - Sugars | 0.4 g | 1.2 g |
| Dietary fibre, total | 0 g | 0 g |
| Sodium | 59.4 mg | 180 mg |
| Caffeine | 0 mg | 0 mg |
Ingredients
Whey Protein Isolate (Whey Protein Isolate, Sunflower Lecithin) (Milk)
Directions
Use as an ingredient to boost protein in smoothies, baked goods, soups, and sauces without altering the flavour.
Contains
Milk.
May contain Fish, Gluten, Milk, Sesame, Soy, Wheat.
Formulated supplementary sports food. Not suitable for children under 15 years of age, pregnant or lactating women. Should only be used under medical or dietetic supervision. This product should not be used as a sole source of nutrition and should be consumed in conjunction with a nutritious diet and appropriate physical training or exercise program.
Product quality and transparency is at the heart of our values. Below you will find the independent third-party lab tests we have published relevant to this product.
Finished Product Lab Tests (Macronutrients/Metals/IR)
Coconut Buko Shake Whey Protein Isolate 1kg: Lab test date: 29/01/26Dark Chocolate Whey Protein Isolate 1kg: Lab test date: 20/11/25
Earl Grey Milk Tea Whey Protein Isolate 1kg: Lab test date: 20/11/25
Cookies and Cream Ice Cream Whey Protein Isolate 1kg: Lab test date: 20/11/25
Aussie Choc Malt Whey Protein Isolate 1kg: Lab test date: 19/08/25
Unflavoured Whey Protein Isolate 1kg: Lab test date: 19/08/25
Vanilla Creamy Whey Protein Isolate 1kg: Lab test date: 19/08/25
Choc Cherry Delight Whey Protein Isolate 1kg: Lab test date: 19/08/25
Aussie Choc Malt Whey Protein Isolate 1kg: Lab test date: 19/08/25
Unflavoured Whey Protein Isolate 1kg: Lab test date: 19/08/25
Vanilla Creamy Whey Protein Isolate 1kg: Lab test date: 19/08/25
Choc Cherry Delight Whey Protein Isolate 1kg: Lab test date: 19/08/25
Indulgent White Chocolate Whey Protein Isolate 1kg: Lab test date: 24/07/25
Signature Milk Tea Whey Protein Isolate 1kg: Lab test date: 24/07/25
Mango Milk Whey Protein Isolate 1kg: Lab test date: 10/07/25
Mint Choc Chip Whey Protein Isolate 1kg: Lab test date: 13/06/25
Brown Sugar Milk Tea Whey Protein Isolate 1kg: Lab test date: 12/05/25
Pandan and Coconut Whey Protein Isolate 1kg: Lab test date: 28/03/25
Creme Caramel Whey Protein Isolate 1kg: Lab test date: 28/03/25
Chocolate Whey Protein Isolate 1kg: Lab test date: 28/03/25
Earl Grey Milk Tea Whey Protein Isolate 1kg: Lab test date: 28/11/24
Vanilla Creamy Whey Protein Isolate 1kg: Lab test date: 21/06/24
Aussie Choc Malt Whey Protein Isolate 1kg: Lab test date: 21/06/24
Chocolate Whey Protein Isolate 1kg: Lab test date: 21/06/24
Vanilla Creamy Whey Protein Isolate 1kg: Lab test date: 18/10/23
Creme Caramel Whey Protein Isolate 1kg: Lab test date: 18/10/23
Chocolate Whey Protein Isolate 1kg: Lab test date: 07/06/21
Vanilla Creamy Whey Protein Isolate 1kg: Lab test date: 07/06/21
Vanilla Creamy Whey Protein Isolate 1kg: Lab test date: 07/06/21
Chocolate Whey Protein Isolate 1kg: Lab test date: 02/06/21
Vanilla Creamy Whey Protein Isolate 1kg: Lab test date: 26/03/21
Chocolate Whey Protein Isolate 1kg: Lab test date: 15/02/21
Finished Product Lab Tests (Salmonella)
Vanilla Creamy Whey Protein Isolate 1kg: Lab test date: 18/11/25Creme Caramel Whey Protein Isolate 1kg: Lab test date: 15/07/25
Indulgent White Chocolate Whey Protein Isolate 1kg: Lab test date: 17/06/25
Vanilla Creamy Whey Protein Isolate 1kg: Lab test date: 16/05/25
Unflavoured Whey Protein Isolate 1kg: Lab test date: 26/03/25
Unflavoured Whey Protein Isolate 1kg: Lab test date: 24/01/25
Unflavoured Whey Protein Isolate 1kg: Lab test date: 08/01/25
Aussie Choc Malt Whey Protein Isolate 1kg: Lab test date: 13/12/24
Aussie Choc Malt Whey Protein Isolate 1kg: Lab test date: 26/11/24
Unflavoured Whey Protein Isolate 1kg: Lab test date: 01/10/24
Choc Cherry Delight Whey Protein Isolate 1kg: Lab test date: 11/09/24
Vanilla Creamy Whey Protein Isolate 1kg: Lab test date: 05/02/24
Aussie Choc Malt Whey Protein Isolate 1kg: Lab test date: 05/02/24
Creme Caramel Whey Protein Isolate 1kg: Lab test date: 21/08/23
Iced Coffee Whey Protein Isolate 1kg: Lab test date: 05/06/23
Iced Coffee Whey Protein Isolate 1kg: Lab test date: 27/03/23
Chocolate Whey Protein Isolate 1kg: Lab test date: 27/03/23
Chocolate Whey Protein Isolate 1kg: Lab test date: 24/01/23
Banana Whey Protein Isolate 1kg: Lab test date: 24/01/23
Vanilla Creamy Whey Protein Isolate 1kg: Lab test date: 06/12/22
Creme Caramel Whey Protein Isolate 1kg: Lab test date: 21/11/22
Chocolate Whey Protein Isolate 1kg: Lab test date: 15/11/22
Chocolate Whey Protein Isolate 1kg: Lab test date: 31/10/22
Chocolate Whey Protein Isolate 1kg: Lab test date: 31/10/22
Chocolate Whey Protein Isolate 1kg: Lab test date: 25/10/22
Vanilla Creamy Whey Protein Isolate 1kg: Lab test date: 18/10/22
Banana Whey Protein Isolate 1kg: Lab test date: 18/10/22
Chocolate Whey Protein Isolate 1kg: Lab test date: 30/09/22
Chocolate Whey Protein Isolate 1kg: Lab test date: 16/09/22
Vanilla Creamy Whey Protein Isolate 1kg: Lab test date: 07/03/22
Vanilla Creamy Whey Protein Isolate 1kg: Lab test date: 22/11/21
Chocolate Whey Protein Isolate 1kg: Lab test date: 01/10/21
Unflavoured Whey Protein Isolate 1kg: Lab test date: 20/09/21
Iced Coffee Whey Protein Isolate 1kg: Lab test date: 07/07/21
Chocolate Whey Protein Isolate 1kg: Lab test date: 25/05/21
Vanilla Creamy Whey Protein Isolate 1kg: Lab test date: 23/11/20
Ingredient Lab Tests
Natural Chocolate Flavour 315885: Lab test date: 31/03/26Natural Chocolate Flavour 315885: Lab test date: 06/11/25
Natural Chocolate Flavour 315885: Lab test date: 23/09/25
Natural Chocolate Flavour 315885: Lab test date: 15/07/24
Natural Chocolate Flavour 315885: Lab test date: 20/05/24
Natural Chocolate Flavour 315885: Lab test date: 07/03/24
Natural Chocolate Flavour 315885: Lab test date: 03/01/24
Natural Chocolate Flavour 315885: Lab test date: 28/11/23
Natural Chocolate Flavour 315885: Lab test date: 03/08/23
Natural Chocolate Flavour 315885: Lab test date: 25/07/23
Natural Chocolate Flavour 315885: Lab test date: 21/02/23
Natural Chocolate Flavour 315885: Lab test date: 05/12/22
Natural Chocolate Flavour 315885: Lab test date: 28/12/21
Whey Protein Isolate (Whey Protein Isolate, Sunflower Lecithin): Lab test date: 04/01/26
Whey Protein Isolate (Whey Protein Isolate, Sunflower Lecithin): Lab test date: 26/09/25
Whey Protein Isolate (Whey Protein Isolate, Sunflower Lecithin): Lab test date: 30/05/25
Whey Protein Isolate (Whey Protein Isolate, Sunflower Lecithin): Lab test date: 21/12/24
Whey Protein Isolate (Whey Protein Isolate, Sunflower Lecithin): Lab test date: 20/12/24
Whey Protein Isolate (Whey Protein Isolate, Sunflower Lecithin): Lab test date: 16/11/24
Whey Protein Isolate (Whey Protein Isolate, Sunflower Lecithin): Lab test date: 13/11/24
Whey Protein Isolate (Whey Protein Isolate, Sunflower Lecithin): Lab test date: 02/11/24
Whey Protein Isolate (Whey Protein Isolate, Sunflower Lecithin): Lab test date: 01/10/24
Whey Protein Isolate (Whey Protein Isolate, Sunflower Lecithin): Lab test date: 16/06/24
Whey Protein Isolate (Whey Protein Isolate, Sunflower Lecithin): Lab test date: 15/06/24
Whey Protein Isolate (Whey Protein Isolate, Sunflower Lecithin): Lab test date: 08/05/24
Whey Protein Isolate (Whey Protein Isolate, Sunflower Lecithin): Lab test date: 06/05/24
Whey Protein Isolate (Whey Protein Isolate, Sunflower Lecithin): Lab test date: 11/04/24
Whey Protein Isolate (Whey Protein Isolate, Sunflower Lecithin): Lab test date: 18/03/24
Whey Protein Isolate (Whey Protein Isolate, Sunflower Lecithin): Lab test date: 08/03/24
Whey Protein Isolate (Whey Protein Isolate, Sunflower Lecithin): Lab test date: 04/03/24
Whey Protein Isolate (Whey Protein Isolate, Sunflower Lecithin): Lab test date: 06/02/24
Whey Protein Isolate (Whey Protein Isolate, Sunflower Lecithin): Lab test date: 02/02/24
Whey Protein Isolate (Whey Protein Isolate, Sunflower Lecithin): Lab test date: 01/11/23
Whey Protein Isolate (Whey Protein Isolate, Sunflower Lecithin): Lab test date: 22/10/23
Whey Protein Isolate (Whey Protein Isolate, Sunflower Lecithin): Lab test date: 14/09/23
Whey Protein Isolate (Whey Protein Isolate, Sunflower Lecithin): Lab test date: 11/09/23
Whey Protein Isolate (Whey Protein Isolate, Sunflower Lecithin): Lab test date: 29/04/23
Whey Protein Isolate (Whey Protein Isolate, Sunflower Lecithin): Lab test date: 14/04/23
Whey Protein Isolate (Whey Protein Isolate, Sunflower Lecithin): Lab test date: 04/02/23
Whey Protein Isolate (Whey Protein Isolate, Sunflower Lecithin): Lab test date: 31/01/23
Whey Protein Isolate (Whey Protein Isolate, Sunflower Lecithin): Lab test date: 08/01/23
Whey Protein Isolate (Whey Protein Isolate, Sunflower Lecithin): Lab test date: 15/09/22
Whey Protein Isolate (Whey Protein Isolate, Sunflower Lecithin): Lab test date: 03/06/22
Whey Protein Isolate (Whey Protein Isolate, Sunflower Lecithin): Lab test date: 29/06/21
Whey Protein Isolate (Whey Protein Isolate, Sunflower Lecithin): Lab test date: 25/02/21
Whey Protein Isolate (Whey Protein Isolate, Sunflower Lecithin): Lab test date: 15/12/20
Whey Protein Isolate (Whey Protein Isolate, Sunflower Lecithin): Lab test date: 13/10/20
Thickener (Xanthan Gum): Lab test date: 16/09/25
Thickener (Xanthan Gum): Lab test date: 29/03/24
Thickener (Xanthan Gum): Lab test date: 20/09/23
Thickener (Xanthan Gum): Lab test date: 13/01/23
Thickener (Xanthan Gum): Lab test date: 30/11/22
Thickener (Xanthan Gum): Lab test date: 19/07/22
Thickener (Xanthan Gum): Lab test date: 29/03/22
Anti-caking agent 551: Lab test date: 06/10/25
Anti-caking agent 551: Lab test date: 13/04/25
Anti-caking agent 551: Lab test date: 05/01/25
Anti-caking agent 551: Lab test date: 24/10/24
Anti-caking agent 551: Lab test date: 06/06/24
Anti-caking agent 551: Lab test date: 21/10/23
Anti-caking agent 551: Lab test date: 21/09/23
Anti-caking agent 551: Lab test date: 13/09/23
Anti-caking agent 551: Lab test date: 02/11/22
Anti-caking agent 551: Lab test date: 27/11/20
Sweetener (Thaumatin): Lab test date: 30/11/25
Sweetener (Thaumatin): Lab test date: 30/03/25
Sweetener (Thaumatin): Lab test date: 30/11/24
Sweetener (Thaumatin): Lab test date: 30/08/24
Sweetener (Thaumatin): Lab test date: 30/05/24
Sweetener (Thaumatin): Lab test date: 30/09/23
Sweetener (Thaumatin): Lab test date: 30/08/23
Sweetener (Thaumatin): Lab test date: 30/05/23
Sweetener (Thaumatin): Lab test date: 30/01/23
Sweetener (Thaumatin): Lab test date: 30/12/22
Sweetener (Thaumatin): Lab test date: 30/09/22
Sweetener (Thaumatin): Lab test date: 30/07/22
Sweetener (Thaumatin): Lab test date: 30/03/22
Sweetener (Thaumatin): Lab test date: 30/01/22
Alkalised Cocoa: Lab test date: 23/10/24
Our 110% guarantee is exactly that - if you're not completely happy with your product, let us know and we'll credit you back with 110% of the price that you paid for it (including any shipping cost incurred for the product).
Prefer a refund? No worries. If you're unhappy with your purchase, we'll refund you in full.
Even if you've opened it up! (How else will you know if you like it?)
This offer is valid on all full sized Amino Z Supps.
Valid within 60 days of receiving your order. So we can continue to offer this to all customers, a "fair go" policy applies to prevent abuse and full details can be found in our Terms & Conditions section on this website.
Although our 110% Guarantee covers most situations, we will go out of our way to ensure that you're happy. Whenever a problem is incurred that is not your fault, we will be happy to arrange return shipping (if applicable) and the shipment of any replacement goods to you to avoid any further cost and inconvenience. All you need to do is contact us so we can jump on it as quickly as possible.
Here's what we will do in certain situations:
- Your item has been damaged/lost in transit (we'll replace it)
- Incorrect goods received (although rare, we'll ship off the correct item)
- A problem with the actual product or anything else (we'll do what is necessary to fix things for you!)
So we can fix things quickly for you, please let us know of any issues within 48 hours of receiving your goods. In certain situations we may ask for a photograph (for example if the product is damaged in transit, so we can take it up with the delivery company to avoid future issues).
If you do receive an incorrect product, please do not open the actual product so we can arrange a resolution quickly.
In a nutshell, we work really hard on keeping you happy. So if a problem arises, just contact us and we'll do our very best to fix it!





